The entire purchase and installation process with RCA was done efficiently and professionally. Work was done exactly on time. When told the crew would be at our house at 8 am, they were actually here at 7:55....twice. Installation was completed in one day. Testing and inspections were performed the same way, promptly, efficiently and professionally. We heartily recommend RCA.
- S. Yarmouth May 2017
Customer Service exceeded my expectations! This was a big purchase for us and I'm so happy we went with RCA! Their team was professional and knowledgeable. Responsiveness to my phone calls and emails was amazing. This is a second property and we were not present during the installation - you would never guess they were even there. Clean and professional! Thanks again Randy & Donna
- Osterville April 2017
RCA was so competent in both the sales and installation aspects of this generator project (22kw unit) that I intend to contact RCA for estimates for all of my electrical projects.
- N. Chatham April 2017
From start to finish it was a pleasant and professional experience. If you are looking for a generator I highly recommend RCA.
- W. Barnstable March 2017
If you live on the Cape or within RCA's business radius, go directly to them, go to them directly. Don't hesitate. This is a first class operation. Very competitive quote, outstanding product knowledge, and most important to me, very good business acumen. Randy and his entire team reflect a high degree of professionalism in job knowledge, appearance, courtesy, and job site neatness. I couldn't be happier with my total experience with RCA. Thank you. This was money well spent.
A very happy customer on Cape Cod.
- Hyannis March 2017
Flawless - from beginning to end, from initial visit through installation. The crew was professional and respectful. The office staff was a step ahead throughout the process. And I can confirm the system works as it should - we had a major snow storm where the power was out for 23 hours, and our system started up immediately and saw us through the entire storm.
- Dennis February 2017
Just got my generator installed 2/4/17. Blizzard hit 2/9/17 around Noon. Power out by 4pm. Generator kicked right on!! around 6pm - Generator quit running. Called Donna and within 15 minutes - Ben was at my door!! He changed the air filter that was caked in snow and ice and had the generator back up in less than 5 minutes. It continued to run for the rest of the storm. My power was restored at 3:30 AM on 2/10/17. And as a bonus - Ben plowed my driveway!! Now that's GREAT customer Service!!
- Centerville February 2017
In searching for a company to conduct preventative maintenance on my 20kw Generac, I came across RCA. Every interaction I have had (from scheduling with Donna) and service (with Ben) has been fantastic. Very prompt, professional, and willing to go that extra mile.
- Cape Cod January 2017
Susan and I could not have been happier with the work your guys did for us. Outstanding service and a real character to deal with!
- Marstons Mills 2016
Great electrician, very knowledgeable about the product and overall electrical design. I have a pretty elaborate electrical design with full house auto transfer switch 20KW generator and a solar pv installation and it is hard to find qualified residential electricians to do work. I liked the company and electrician so much I am hiring them to come annually to do maintenance.
- Kingston 2016
Thank you for wonderful service and nice people. I don't find that often.
- Sagamore Beach 2016
Good Morning Donna & Randy,
Thank you very much for the professional electrical service you have provided at our home.
Your team member, Richard, as always did a wonderful job for us.
Richard is truly an exemplary professional as a person and electrician.
Thanks again for your professional services.
- West Barnstable 2016
Randy, Thank you for stopping by on Sunday and solving a problem that was not yours. Please have coffee and donuts on me and with your WONDERFUL staff. Thank you for my generator: great job!- W. Yarmouth 2016
Donna, the guys you sent to do the work this morning were amazing. They were efficient, friendly, cleaned up after themselves, and moreover, they did an amazing job on the install! It is exactly as we would have hoped it would be. We’ve sent your contact information over to our friends at BMW of Cape Cod, so they can recommend you to other customers who purchase their electric vehicles. I don’t know what will come of it, but hopefully you’ll get some extra business, as you all very much deserve it!
- West Barnstable 2016
Randy, just a short note of thanks for the very prompt and professional follow up to my email last evening. I had a call first thing this morning from Donna, and Ben was by to fix the unit. When we went with RCA this past summer we did so with a belief that you'd be there if we ever had a problem, and you were!
Many thanks to you and your staff !
- Osterville, 2016
- East Sandwich